My 4 yr old AC stopped cooling during the night. I called Air Express. Luckily Xavier, the owner, was already in the neighborhood on another job and came over ASAP. Checked the AC thoroughly and found that a small sealed canister of oil that is supposed to spin rapidly and disperse the oil (I really don't understand this stuff) The canister was leaking and the AC didn't cool. Xavier replace the canister and all is well.
AirExpress was selected by our General Contractor (Lone Star State Construction) when we underwent massive rehab on a home from 1890. The home did not have central AC when we bought it. I was so impressed with their initiative, follow through, and professionalism that I recommended them to our neighbor that just installed central AC. (She too was very impressed!) Because we live in a Historic District, there were some unique specifications they had to follow. Javier is very personable and went the extra mile to make sure that we understood the system. I called him several times with questions and he always got back to me right away. Super helpful and accessible.
He just came out to do an annual check up on the work and spent lots of time with us making sure we were satisfied.
I recommend them without reservations.
They have done work for me over the past few years. I have always been pleased with their service. They do not over charge and they do what will do. They are also very reliable and scheduling is easy.
Effective HVAC begins with committed companies, but is enhanced by partnering with them to leverage the support we provide to our extremely valued customers.
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